Frequently Asked Questions
Everything you need to know about your Huntley Equestrian gear and orders.
What is the standard shipping time for equestrian apparel and tack?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days within the continental United States, while international shipping varies by location.
How do I ensure I am ordering the correct boot size?
We provide a comprehensive size chart on each product page. We recommend measuring your calf width and height while wearing your riding breeches and socks to ensure the most accurate fit for our tall boots and chaps.
What is your return policy for riding gear?
We offer a 30-day return policy for items in new, unused condition with original tags attached. Please note that for safety reasons, used helmets and personalized items are final sale.
Are Huntley Equestrian products covered by a warranty?
Yes, we stand behind our quality. All Huntley products carry a one-year warranty against manufacturing defects in materials and workmanship under normal use.
How should I care for my leather tack and boots?
To maintain the longevity of your leather, we recommend cleaning with a damp cloth after every ride and applying a high-quality leather conditioner monthly to prevent cracking and maintain suppleness.
Do you offer group discounts for riding clubs or show teams?
We do! We offer special pricing for equestrian teams, pony clubs, and barns looking to place bulk orders. Please contact our support team with your requirements for a custom quote.